Gift Certificate

Description

We will issue and send a certificate to your email within 30 minutes after it’s ready (during business hours: Mon-Fri from 9.00 to 18.00 (GMT + 2)).

All conditions for using the gift certificate are described below:

• the amount of the certificate can be spent on several separate orders;
• the certificate allows you to pay for the order in the QUEEN Wear branded online store https://queenwearofficial.com/ 
• in order to use the certificate, enter its number in the “Coupon code” field when placing an order on the website https://queenwearofficial.com/ or inform the manager of the code;
• the order can be paid with several certificates at once;
• the certificate is non-refundable and non-cashable;
• if the order amount exceeds the nominal value of the certificate, you must pay the difference in any of the ways offered on the website; 
• if the order amount is less than the nominal value of the certificate – the remainder is returned in the format of a promo code;
• certificate validity period: 12 months from the date of purchase.

Information

We support 3 payment methods:

-PayPal;

-Online payment system (VISA, MasterCard);

-Cryptocurrency.

You can choose the most convenient option for you in the cart.

Worldwide shipping is carried out from Ukraine.

Postal service – Ukrposhta (or UPS for the United Kingdom (UK), Canada, the United States (USA), Ireland, Austria, Italy, Belgium, Estonia, Latvia, Lithuania, Luxembourg, the Netherlands, Germany, Poland, France, Hong Kong, China, Singapore, Japan – you can choose it in your cart)

SHIPPING COST DEPENDS ON THE WEIGHT OF THE PURCHASE:

€ 9.00-10.00 – parcel up to 0.250 kg

A parcel weighing up to 0.250 kg may contain: 1 – 2 pairs of kneepads / 1 pair of kneepads and several sets of

replacement pads / 1 pair of kneepads and 1 pair of slippers / 1 top of any design / 1 pair of shorts of any design.

To avoid confusion, please pay attention to the information in the product card, where the weight of each item is indicated.

€ 19.00-20.00 – parcel from 0.250 to 1 kg

Parcels from 0.250 to 1 kg may contain: 3 – 8 pairs of kneepads / 2 sets of tops and shorts of any design / 4 pairs of kneepads and 1 set of top and shorts of any design.

Please note that you need to pay attention to the weight information for each item in the product card.

Please note that when purchasing on our website queenweaofficial.com for an amount starting from 200 euros FREE SHIPPING applies.

Depending on the import legislation in your country, an additional tax may be charged, which is the responsibility of the customer.

SHIPPING

It is carried out within 2-3 business days after payment confirmation.

The company’s policy for shipping items to Russia and Belarus.
Due to our ethical, professional, and moral principles, we, the Queen company, made the decision not to deliver our goods to companies and individuals in countries such as Russia and Belarus. Such a decision came into force on the 24th of February 2022. The reason was the full-scale invasion of the above-mentioned countries on the territory of our sovereign state – Ukraine.